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Community Legal Education Ontario (CLEO) - CLEO is a community legal clinic dedicated to providing low-income and disadvantaged people in Ontario with the legal information they need to understand and exercise their legal rights. 1-416-408-4420
Investigation Unit of the Ministry of Municipal Affairs and Housing - The Investigation and Enforcement Unit responds to complaints from landlords or tenants about alleged offences under the new Residential Tenancies Act. The Act regulates the rights and responsibilities of landlords and tenants in residential properties in Ontario. 1-888-772-9277 or 416-585-7214
Kingston Property Standards Office - Investigates complaints about building and property standards for renters and homeowners (no fees). Tenants can find out if there are any outstanding work orders on the property by contacting Property Standards. 613-546-4291, ext. 3280
Legal Aid Ontario - Legal Aid is available to low income individuals and disadvantaged communities for a variety of legal problems, including criminal matters, family disputes, immigration and refugee hearings and poverty law issues such as landlord/tenant disputes, disability support and family benefits payments. 1-800-668-8258 or 1-416-979-1446
Queen's Human Rights Office -The Human Rights Office is a confidential, university-based service provider which administers the University's Harassment and Discrimination Complaint Policy and Procedure and provides resources and educational programming. 613-533-6886
Landlord and Tenant Board (Ontario) - The Board administers the Residential Tenancies Act, 2006 (the Act). This law sets out the rights and responsibilities of landlords and tenant who rent residential properties. 1-888-332-3234
Federation of Rental-Housing Providers of Ontario - FRPO is the province’s leading advocate for quality rental housing. 1-877-688-1960
Ontario Tenants Rights - This is a web guide to Ontario's Landlord and Tenant Act, the Residential Tenancies Act, tenants' rights, social justice, and rental housing issues.
Canada Mortgage and Housing Corporation - CMHC is Canada’s national housing agency and premier provider of mortgage loan insurance, mortgage-backed securities, housing policy and programs, and housing research. 1-866-389-1742 or 416-221-2642
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